Talk to the people who run the service.
Orders, setup help, billing questions or partnerships — write to us directly. Every message is read and answered by our own team.
Your enquiry reaches FINETV PRO directly. There is no call centre and no ticket queue — you correspond with the company that operates the service.
Tell us these three things.
The more precise your message, the fewer exchanges it takes to solve your problem.
Your device
Firestick, Smart TV brand and model, Android box, phone, computer — the exact device you intend to watch on.
What you want
Which plan interests you, or if you already subscribe, what exactly happens on screen and since when.
How to reach you
The email address you want your access details sent to, and a phone number if you prefer to be called back.
When you will hear back.
New orders — we reply with the payment details and, once confirmed, issue your access shortly afterwards.
Technical help — support is available around the clock. Send your device model and a description of the problem and we work through it with you in writing.
Billing questions — handled directly by the company management. Include your order details so we can find your record immediately.