Answers, in plain words.

Start from what you must be able to do. If you only need a presence online, Starter is enough. If you want to edit your own text, take Medium. If you want to be found on search engines, Advanced. If you want traffic data and a full written brand identity, Pro. Send us a description of your business and we will tell you honestly which one fits — including when the cheapest is the right answer.

It depends on the package and, mostly, on how fast you send content and feedback. We give you a realistic delivery date in writing before you pay, and we tell you immediately if something changes it.

A short brief about the business, your texts, your images or product photographs, and any logo you already use. If you have none of it, say so — we will send you a list of exactly what to gather.

No. We structure it, format it and tell you what is missing, but the words about your business should come from you — you know it better than we do. If you need a copywriter, we can tell you what to look for.

Several directions, presented side by side — not a single proposal to accept or reject. You compare them, tell us what works, and we develop the one you choose.

Tell us precisely what is wrong and we go back to the drawing board. That is exactly why we explore several routes at the start. The Advanced and Pro packages also include a structured round of revisions on the chosen direction.

Yes. On final delivery and full payment, the rights transfer to you and you receive the source files — including your logo in scalable vector format. Nothing is held back as leverage for future work.

From the Medium package upwards, yes. A content management system is included, so you change text and images from a back office without needing a developer or paying for a two-word correction.

Yes, on every package. The layout is designed mobile-first, then adapted to tablet and desktop, and tested on real devices before delivery.

Nobody can promise that, and anyone who does is selling you something else. What the Advanced and Pro packages include is the technical groundwork search engines expect: clean structure, correct headings, meta tags, readable URLs, image alt text and fast loading. Ranking then depends on your content, your market and time.

Those are bought in your own name, so they stay yours. We tell you what they cost before starting and we handle the technical setup for you.

Yes — e-commerce functionality is included in every package. Product pages, cart and checkout are configured and tested before handover, so you can take orders from day one.

Choose your package, click Get Started and complete the short brief. We confirm the scope and send you a payment link. Work begins once the payment is confirmed.

No. Each package is a one-time payment for a defined piece of work. Nothing renews automatically and no payment details are stored on your behalf.

Yes. If you start with Starter and later want a content management system or SEO work, you pay only the difference between the two packages.

The conditions are set out in our refund policy. In short: before work starts, yes. Once design work has been delivered, it depends on the situation — and we always discuss it with you first.