Privacy Policy

1. Who is responsible for your data

The controller of your personal data is FINETV PRO

For any question about this policy or about your data, write to finetv.pro@gmail.com.

2. What we collect

We deliberately keep data collection to what is necessary to sell and deliver the service:

• Contact details — the name, email address and, where you provide one, the phone number you use to contact us or place an order.
• Order information — the plan purchased, the date, the amount and the payment reference supplied by our payment provider.
• Correspondence — the content of the messages you send us, kept so that we can follow up your requests.
• Technical data — standard server logs generated when you visit this website, such as IP address, browser type and pages viewed.

We do not store your full payment card details. Payments are processed by third-party payment providers, who handle those details under their own security standards.

3. Why we use it

• To take your order, issue your access details and deliver the service (performance of a contract).
• To provide customer support and answer your messages (performance of a contract).
• To keep accounting records and comply with our legal obligations (legal obligation).
• To keep the website and the service secure and to prevent abuse (legitimate interest).

We do not sell your data, and we do not use it for advertising profiling.

4. Who we share it with

Your data may be shared only with parties that are necessary to run the service:

• our hosting provider, which stores the website and its data;
• our payment providers, which process transactions;
• a competent authority, where we are legally required to disclose information.

These parties act on our instructions or under their own legal obligations. We do not transfer your data to anyone else.

5. How long we keep it

Order and invoicing records are kept for the period required by applicable accounting and tax law. Support correspondence is kept for as long as needed to handle your request and for a reasonable period afterwards. Server logs are kept for a short technical retention period.

6. Your rights

You may ask us at any time to:

• access the personal data we hold about you;
• correct data that is inaccurate or incomplete;
• delete data we no longer need to keep;
• restrict or object to certain processing;
• receive your data in a portable format.

Write to finetv.pro@gmail.com and we will respond within a reasonable time. We may need to verify your identity before acting on a request.

7. Cookies

This website is a set of static pages and does not use advertising or tracking cookies. Your browser may store standard technical information, and our web server keeps ordinary access logs, as described above.

8. Security

The website is served over an encrypted HTTPS connection. Access to customer records is restricted to the company management. No system is perfectly secure, but we take reasonable measures appropriate to the size of our operation.

9. Children

The service is not directed at children. We do not knowingly collect personal data from minors. If you believe a minor has provided us with data, contact us and we will delete it.

10. Changes

If we change this policy, the updated version will be published on this page with a new date at the top.